Privacy Policy

Novatech Studio LLC ("we", "us", "our") is a software and design agency headquartered at 30 N Gould St Ste R, Sheridan, WY 82801. We are the data controller for the personal information described in this policy. You can reach us at support@novatechstudio.cloud.

We collect information in two ways: information you give us directly, and information collected automatically when you use our website.

• Contact details you submit through our forms: name, email address, company, project type, budget range, and the content of your message.
• Communications you send us by email or through other channels.
• Technical data collected automatically: IP address, browser type, device type, pages visited, referring URL, and approximate location derived from your IP address.

We use personal information only where we have a lawful basis to do so, which is usually one of the following:

• To respond to your enquiry and prepare a proposal (performance of a contract or steps prior to entering one).
• To operate, secure, and improve our website (legitimate interests).
• To send you occasional updates about our work, only if you have opted in (consent). You can unsubscribe at any time.
• To comply with legal obligations, such as accounting and tax rules.

Our website uses strictly necessary cookies to function. With your consent, we may also use privacy-focused analytics to understand how visitors use the site in aggregate. We do not use advertising cookies and we do not sell your data to anyone.

We share personal information only with service providers who help us run our business, such as hosting, email delivery, and CRM tools. These providers are bound by contracts that restrict how they can use your data. We may also disclose information where required by law.

We are based in the United States and work with clients worldwide. Where we transfer personal information across borders, we rely on appropriate safeguards such as Standard Contractual Clauses.

We keep enquiry data for up to 24 months after our last contact so we can follow up on your project. Contractual and financial records are kept for as long as required by law. Analytics data is aggregated and anonymised.

Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, to object to processing, to data portability, and to withdraw consent. To exercise any of these rights, email us at the address below. You also have the right to lodge a complaint with your local data protection authority.

We protect personal information with industry-standard technical and organisational measures, including encryption in transit, access controls, and regular security reviews. No system is perfectly secure, so we also ask you to avoid sending sensitive information through our contact form.

We may update this policy from time to time. We will post the new version on this page and update the date at the top. Material changes will be highlighted.

Questions about privacy? Email support@novatechstudio.cloud or write to 30 N Gould St Ste R, Sheridan, WY 82801.